SVAR: Det är tyvärr ofta väldigt krångligt att reklamera hos telefonbolagen och få upprättelse. Movistars serviceväxel är nummer 1004. Där kommer du att få ett flertal olika alternativa avdelningar att välja. Det går även att be att få tala med en \"comercial\" (säljare) som är den som furngerar som kontaktperson med kunden.
Om du känner att du inte får tillräcklig support och vill reklamera ska du vända dig till det kommunala konsumentkontoret \"Oficina del Consumidor\", för rådgivning.
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Dela:
Hur löser jag ett långvarigt problem med Movistar?
Publicerad 2011-10-23 07:59FAQ KONSUMENT Jag har haft ett långvarigt mobilproblem där Movistar och Vodafone skyller på varandra. Jag är kund hos Movistar och vill komma i kontakt med rätt person där. Hur går jag tillväga?
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Mats Björkman Sydkusten |
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